Frightful or Delightful?

Targeted Recommendations That Improve the Customer Experience

When most people hear the words Artificial Intelligence (AI), the image of Tom Cruise in the Minority Report flashes through their head. However, in retail and…

Peas in a Pod?

All Retail Partnerships Are Not Created Equal

We have been following several retail partnerships between stores and brands that have been receiving media attention. There is lots of discussion on whether it makes…

Just Because It is Always Done That Way…

Change The Norm For The Greater Good

Just because something is always done a certain way…doesn’t mean it is right. It is easy to be complacent. If something is moving along smoothly, why…

What Do I Want?

Keys to Building a Successful Brand

Many clients have amazing ideas for new businesses and products. Just because they are A-MAZ-ING, doesn’t mean that they will succeed. While on the surface,…

Don’t Cry Over Spilt Milk

Six Tips For Moving Dead Inventory

You made a mistake and bought inventory that NOBODY wants, not even at a severely discounted price. We get it. Hey, we messed up and…

Stockout or Stock-Up?

Avoiding Stockouts In Your Store

Here’s the scenario: your customer walks in and starts perusing the aisles. She knows she loves brand X skin cream, but the shelf where she knows to…

What Do Your Customers See?

Building Customer Trust

What’s behind curtain #2? This month we continue to explore businesses that are focusing on transparency, building customer trust, and succeeding because of it!  Retail…

Behind the Curtain

The Benefits of Business Transparency

Business transparency. This is often scary for an owner. Who wants to let the customers see behind the curtain? But as a customer of, say, a bakery,…

The Royal Loyals

Creating Customer Loyalty

In this era of sales and promotions, many people are loyal to low price instead of the store itself. How can you create customer loyalty…

Get Social

Retail Vendor Strategy

As we race towards the holiday season, many retailers are focused on doing everything they can to get and keep customers in their stores. With…