Behind the Curtain

The Benefits of Business Transparency

Business transparency. This is often scary for an owner. Who wants to let the customers see behind the curtain? But as a customer of, say, a bakery,…

Don’t Be Scared To Compare

A Wegman's Case Study on Price Comparison

For those of you not in the Boston area, something big happened here a couple weeks ago…a Wegman’s opened. If you grew up with a Wegman’s…

Stop Selling and Start Communicating

When The Hard Sell No Longer Works

Well, even in 2013, we at Retail Concepts are left scratching our heads. It seems to be a recent trend (to our dismay) that many…